Calling the EBT Customer Service number (800) 997-2555 (number on the back of your EBT card).Using the automated prompts on the DTA Assistance Line (877) 382-2363, or.L earn about and apply for TAFDC and EAEDC economic assistance (cash benefit) programs here.
If you have a bank account you can ask your DTA case manager to sign up for direct deposit so your benefits go directly into your bank account. You currently cannot use your cash benefits on your EBT card to buy food and non-food items online. Can I use my cash benefits to buy items online? You must pay for fees with another form of payment, like a credit card or gift card.ĥ. Due to federal rules, you can only use your SNAP benefits to buy SNAP eligible food items. Can I use my SNAP benefits to pay for the delivery fee? You can shop conveniently and privately from anywhere.Ĥ. What are the benefits to using your EBT card to buy groceries online? The United States Department of Agriculture (USDA) approves retailers for the online purchasing program. I am a retailer and I want to join Massachusetts’s SNAP Online Purchasing Program. Check your eligibility and apply at or call the DTA Assistance Line at (877) 382-2363. SNAP (formerly called food stamps) provides a monthly benefit to buy healthy food.
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